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We are not sure how we would have managed during our Mother’s death if our CHAI Health Advocate wasn’t there to be the glue that held us together as a family unit. They advocated for us and ensured Mom’s dignity was maintained at all times and that her wishes were carried out. So thankful we had them present with us.

Linda W., Cranbrook, BC

My Health Advocate helped simplify things for my wife and I when I was diagnosed with Stage 4 Cancer. She came with us to our Oncologist appointments and coached us on what questions to ask, reviewed what was talked about in simple terms and clarified our options. It was comforting to have her with us during a scary and confusing time.

Peter D., Calgary, AB

Our CHAI Health Advocate has been a tower of strength, expertise, and support for my sister, who went through major surgery. She offered her knowledge and freely expressed her compassion as a deeply caring human being. Our Advocate stood up for my sister’s care and helped us have difficult conversations with our doctors. Without our Advocate’s dedication to my sister’s well being, I know that my sister would not be where she is today.

Brenda H., Kaslo, BC

Three years ago I was diagnosed with breast cancer. It came out of the blue. There was no history in my family, no friend that I had gone through this with. Everything happened very quickly and I was overwhelmed. I filled out many forms and was sent for many tests and I understood little of it, and no one had the time to explain. My Health Advocate helped me considerably by taking the time to explain the purpose of the tests and procedures, what to expect, what to watch for and what questions to ask. CHAI provided guidance, support and a friend, making the whole journey comprehensible and much less frightening.

Bette, Alberta

I wanted to find a way to help my Dad navigate through the healthcare system while he cares for my Mom with Alzheimer’s. Our Health Advocate provided us with regular updates on progress…it was great to be able to hand that task over to someone else, as it would have taken Dad months or even years to get the results that they did. I have, and will continue to, recommend CHAI to anyone who might find this service useful as I believe most people find our healthcare system frustrating, especially older folks. Thank you for providing such a valuable service. Well worth the money in my opinion!

Liz, Ontario

We live in small town Alberta, where mental health care is pretty much non-existent. My husband has been subject to depression since he was a teenager. You can only imagine how difficult it was when he started exhibiting signs of depression again this year. With family members far away, it was a lot of stress. One of our daughters contacted CHAI and our advocate was extremely helpful on a day to day basis. Our advocate was amazing, dealing with my desperation and supporting me and keeping other family members informed. She participated in all the Psychiatrist appointments, took notes on what the psychiatrist was saying and reported back to our daughters…I would highly recommend this service to anybody who is feeling overwhelmed by a family member’s mental health issues.

Ruth J., Alberta

I first found CHAI when I hit major roadblocks with the health system in Ontario. My Health Advocate put me at ease and instantly made me feel heard and valued. I found CHAI to be fast, efficient and in-depth in both their research and advocacy. I highly recommend CHAI to anyone who’s medical needs have fallen between the cracks in the system. They really do care.

Matthew S., Ontario

When my Mom was diagnosed with stage 4 lung cancer, it was a shock to all of us, and we found ourselves suddenly thrown into a barrage of tests, specialists, and treatment options which were all very overwhelming to absorb. Our Health Advocate provided us with a lot of information and helped us to understand what was meant in terms of potential treatment. It’s been a difficult journey but we most definitely appreciated CHAI’s invaluable knowledge and support. No one should have to face this difficult journey on their own.

Michelle, Alberta

I contacted CHAI after receiving a surgery date for total left hip replacement. I wanted help finding ways to use my own blood if a blood transfusion was needed (analogous blood donation). My advocate, Heather, was a very competent, experienced RN in the community where my surgery would occur. She kept me well informed about the process and I felt like she was fighting for me. Without the support of CHAI I would not have known how or where to begin the research, nor did I as a private citizen have access to the networks living within the health care system to pursue the proper channels!

CHAI is the best kept secret any person has should they find themselves needing support in navigating the health care system! I highly recommend CHAI to anyone individual, family member or other professionals attempting to manage the maze of issues related to understanding and pursuing the best direction for their health!

I plan to keep CHAI close in my contact list. As we age, we may find ourselves especially vulnerable given new health challenges as they arise and the ever evolving complicated health care system!

I will be forever grateful to CHAI for supporting me at every step along the way!

Terri, British Columbia
I can not say enough good things about CHAI. My wife had gotten progressively worse over the years and the healthcare system had failed to find a diagnosis, mostly due to a lack of effort. I hired CHAI in mid August and by the end of August we had a diagnosis.  MaryJane has been instrumental in advocating for my wife to receive the required testing to be diagnosed and be treated. She has also given me a shoulder to cry on during a very stressful time.  I feel like CHAI may have very well saved my wife’s life. I would recommend their services to anyone struggling with the health care system.
Brian, Okanagan

My advocate was great!!! I’m so glad I found you and your company!!! It’s good to know that you are out there, offering support, and advice. It’s so hard maneuvering through the “system” and advocating for your family member with what they want for the next stage of life. I couldn’t have done it without you!!!

I’ll be sure to recommend you to every one I know !!!

D.O., Niagra, ON
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