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We Help You Navigate the Canadian Healthcare System

As a medical concierge service, we ensure you and your loved ones get the care you need so you don’t fall through the cracks.

Less stress, more support

How Can A Health Advocate Help?

Medication review and delivery

Connect with your healthcare providers to assist with virtual appointments and medication deliveries.

Health advocates connect families and healthcare teams

Connect with your healthcare teams in your local hospital or long-term care facility and request updates about your loved one on your behalf.

Advanced Care Plan

Guide and assist with advance care planning decisions and paperwork.

Communication with healthcare providers

Advocate for your loved one, while providing emotional support and helping reduce stress for families.


We are not sure how we would have managed during our Mother’s death if our CHAI Health Advocate wasn’t there to be the glue that held us together as a family unit. She advocated for us and ensured Mom’s dignity was maintained at all times and that her wishes were carried out. So thankful we had her present with us.

Linda W., Cranbrook, BC

My Health Advocate helped simplify things for my wife and I when I was diagnosed with Stage 4 Cancer. She came with us to our Oncologist appointments and coached us on what questions to ask, reviewed what was talked about in simple terms and clarified our options. It was comforting to have her with us during a scary and confusing time.

Peter D., Calgary, AB

I was having a very difficult time in my life. I was injured to the point of being unable to work and afraid I would not be able to provide for myself and my family. My Health Advocate spent time with me helping me fill out my CPP Disability forms, coaching me on how to access available resources and providing continuous support and encouragement. She gave me hope when I had none for myself. A life-saver!

Gil A., Nelson, BC

We asked our Patient Advocate for help when our Mom was in the hospital following surgery and a recent diagnosis of a terminal illness. She helped us set up resources in the community so that Mom could be discharged from the hospital and be at home where she wanted to be. We called on our Advocate at different times throughout our journey of Mom’s death process and she supported us every step of the way. We were able to keep mom at home for a day after she died and have our own celebration of her life in the way she wanted.

Wendy S., Kimberley, BC