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We Help You Navigate the Canadian Healthcare System

As a medical concierge service, we ensure you and your loved ones get the care you need so you don’t fall through the cracks.

Less stress, more support

How Can A Health Advocate Help?

Medication review and delivery

Connect with your healthcare providers to assist with virtual appointments and medication deliveries.

Health advocates connect families and healthcare teams

Connect with your healthcare teams in your local hospital or long-term care facility and request updates about your loved one on your behalf.

Advanced Care Plan

Guide and assist with advance care planning decisions and paperwork.

Communication with healthcare providers

Advocate for your loved one, while providing emotional support and helping reduce stress for families.


We are not sure how we would have managed during our Mother’s death if our CHAI Health Advocate wasn’t there to be the glue that held us together as a family unit. They advocated for us and ensured Mom’s dignity was maintained at all times and that her wishes were carried out. So thankful we had them present with us.

Linda W., Cranbrook, BC

My Health Advocate helped simplify things for my wife and I when I was diagnosed with Stage 4 Cancer. She came with us to our Oncologist appointments and coached us on what questions to ask, reviewed what was talked about in simple terms and clarified our options. It was comforting to have her with us during a scary and confusing time.

Peter D., Calgary, AB

I was having a very difficult time in my life. I was injured to the point of being unable to work and afraid I would not be able to provide for myself and my family. My Health Advocate spent time with me helping me fill out my CPP Disability forms, coaching me on how to access available resources and providing continuous support and encouragement. She gave me hope when I had none for myself. A life-saver!

Gil A., Nelson, BC

We asked our Patient Advocate for help when our Mom was in the hospital following surgery and a recent diagnosis of a terminal illness. She helped us set up resources in the community so that Mom could be discharged from the hospital and be at home where she wanted to be. We called on our Advocate at different times throughout our journey of Mom’s death process and she supported us every step of the way. We were able to keep mom at home for a day after she died and have our own celebration of her life in the way she wanted.

Wendy S., Kimberley, BC

I can’t imagine going through what we did with our Dad without a CHAI Health Advocate on our team. She fought for his dignity and comfort, supported the family, cried and laughed with us. Without her strength, expertise, reassurance, and compassion, that experience would have been excruciating and scary. She constantly explained what was happening and what to expect. I would tell my friends that I didn’t know I would need help with going through a situation like this until I received the help. And now I don’t know how people do it on their own. I suppose that maybe they don’t do it on their own effectively but just barely get by. It was worth every penny and then some to have this objective source of knowledge and support.

Karen A., Cranbrook, BC

Our CHAI Health Advocate has been a tower of strength, expertise, and support for my sister, who went through major surgery. She offered her knowledge and freely expressed her compassion as a deeply caring human being. Our Advocate stood up for my sister’s care and helped us have difficult conversations with our doctors. Without our Advocate’s dedication to my sister’s well being, I know that my sister would not be where she is today.

Brenda H., Kaslo, BC

When I reached out to Canadian Health Advocates, I was not getting to the bottom of my symptoms. My health picture is complex and I found it hard to persevere in seeking better care when I felt so unwell.  My advocate listened, helped me identify priorities, devise a plan and set initial goals. Her empathetic manner, knowledge and encouragement strengthened me enormously. I was able to meet those goals.  I found I had an effective ally when I needed one most! I have now made big strides toward an accurate diagnosis and effective treatment.

Yvonne N., Castlegar, BC

Three years ago I was diagnosed with breast cancer. It came out of the blue. There was no history in my family, no friend that I had gone through this with. Everything happened very quickly and I was overwhelmed. I filled out many forms and was sent for many tests and I understood little of it, and no one had the time to explain. My Health Advocate helped me considerably by taking the time to explain the purpose of the tests and procedures, what to expect, what to watch for and what questions to ask. CHAI provided guidance, support and a friend, making the whole journey comprehensible and much less frightening.

Bette, Alberta